He received 6 sessions. The best massage was at a Massage
Envy. The reason he felt it was the best is because it was the only massage
where someone did not try and fix him.
He said it was basic and the pressure could have been better modulated. Sometimes it was too deep and poking and
others too light. The massage therapist spent too much time on his back and not
enough time on his legs but overall he was relaxed and slept better that night.
The session he complained about the most was with a “sports massage
specialist” with 15 years of experience who spent quite a bit of time telling
my client just how good she was and how much she knew and how she was going to
get him right. The client asked if she knew who I was and she said no. The concern
he had is that I write one of the top selling books on massage for
athletes. If she was an expert it seemed
to him she would be well versed on the various books and experts in the
field. This was the most expensive session at $150
for 90 min. The whole time she was
giving the session she talked and called out things she was doing like NMT,
MAT, MET, trigger points, myofascial release and so on. He couldn’t remember
the list but he had no idea what she was talking about. The worst of it was when she started digging
on some scar tissue from a couple of prior surgeries. By this time I was angry. I told him it was
absolutely wrong for a massage therapist who is only going to see a client once
to attempt to reverse any specific condition and she could have hurt him. He said he was sore the next day and felt
sluggish. He did not play well.
The next couple of sessions were not as bad but the massage personnel
did not work on his goals and jumped right into the “deep tissue” stuff. He said, “They just love to dig around the
shoulder blade Sandy like it is the most important spot. Nothing was wrong with
my shoulders and I told them so but they kept right on till I demanded they
stop. My legs were sore from walking up
and down hills and one girl hardly touched them.” Grief. He said the massages
were a waste of money. In addition he
said one of the girls was dressed so skimpy and revealing that he was embarrassed
for her.
One session was from a male massage therapist that was set
up at the tournament. The massage was OK
but the guy kept name dropping the whole time about other golfers he worked
with. My client wished he would have
just shut up.
The finial massage was not very good. The massage therapist
was new having just graduated from school.
She was nervous and that is understandable. The massage was at the spa associated with
one of the hotels. My client tried to assure her but she just would not settle
down and the massage was choppy and ineffective. At least she disclosed to my
client that she was new and nervous and she did not try and fix him and she did
not hurt him. She used way to much lubricant that smelled weird and he was
greasy after the session. That massage was $90.
Fortunately he dosed off and I got into my massage zone because after
this conversation I was angry, embarrassed for my profession, frustrated,
concerned and disappointed. He had spent
around $500 and he was hurt, could have been hurt worse, put in a position
where he had to try and calm down a massage therapist and listen to others brag
and name drop. Wasn’t worth it he said.
What is unfortunate is that I have heard these types of
stories way way too often. I have had
clients hurt by massage therapists, usually by trying to fix something that
should have been left alone. I often
will tell clients to be cautious about what they let a massage therapist do to
them. The so called “sports massage
therapists” are often the worst. I have
had clients so sore after a massage that their performance was affected. Clients
have been over stretched, dug on, and been told wrong information and
hype. I am concerned about confidentiality and
really hate name dropping. I also find
it appalling what some massage therapist wear while giving a massage. How are
we going to claim to be professionals when we won’t even dress like professionals?
So now that I think I have settled down, my concerns and
questions are:
What is lacking in education and professional development
that these issues occur much too often?
What public education is necessary so massage clients can recognize
potentially harmful methods and what to expect for professional behavior?
What are the professional organizations, especially the AMTA
and ABMP, doing to continue to reinforce safe and professional massage practice
of their members?
Are there any improvements that could be made in textbooks
and other educational materials that would prevent these things from happening?
Where are the mentors and teachers and employers who will confront
and then will work one on one with individual massage therapist who are inappropriate?
I am concerned that these issues keep occurring over and
over and over. The problems are not isolated and the data collection for the
ELAP identified may of the same issues my client experienced. I know that there will always be a few
people that are truly bad massage therapists and these individuals should not
be tolerated. I know that there will always be a few massage therapists who are
so insecure that they have to brag and make unjustifiable claims. There are always
some bad apples in all professions and occupations however----This should be
the exception and not common occurrence.
My client did tell the massage therapists who insisted on
doing the deep tissue stuff to stop. He did tell the one who had all the so
called experience to read my books. He
is good at feedback so he does his part.
I wonder what would
happen if the CLIENTS took a stand and would not accept poor performance by a
massage therapist. Maybe a promotional campaign and a grass roots
effort with massage therapists educating clients about proper professional
behavior and how to protect themselves from the “egocentric fixers” out
there.
Ideas welcome. And if
you recognize anything that you do that my client described STOP IT. Also take
the risk for the massage community and tell others massage therapist who are
harmful and otherwise unprofessional to STOP IT. Stuff like this cannot continue if we are
going to be respected as massage therapists.
It just has to STOP!
LETTING THIS CONTINUE IS GARBAGE AND CRAP. |